• accommodation in non-smoking rooms with balcony
• half board: abundant breakfast buffet and dinner buffer at the Mandala restaurant
• afternoon cake from the hotel’s artisan pastry workshop
• live music several times a week (Mandala Restaurant, Cayenne Bar)
• using the ZEN SPA and Silent Zone – Thermal&SPA wellness department (on the day of arrival and leaving too)
• free WiFi within the hotel building
• bathrobe usage
• fitness room usage
• one bottle of carbonated and one bottle of still mineral water
• use of the hotel’s own closed parking (with a barrier, camera) for direct bookings on own website

Optional minibar package for an additional cost:

Basic: 6 500 HUF

• • • 1 bottle of Coca Cola (0,25 l), 1 bottle of Coca Cola Zero (0,25 l)
    • 1 bottle of Cappy Orange (0,25l), 1 bottle of Cappy Peach (0,25l)
    • 1 – 1 bottle of Heineken (0,33 l) alcoholic and non-alcoholic

Medium: 13 500 HUF

• • • Basic package
    • 1 bottle of house wine (0,75l) (optional)
    • 1 packet of hazelnut

Extra: 16 500 HUF

• • • Medium package
    • 1 bottle of Johnnie Walker (0,05l), 1 bottle of Unicum (0,05l), 1 bottle of Finlandia Vodka (0,05l)

Zen spa (2000 m2): exclusive bath- sauna world

200 m2 Indoor leisure pool, Kid’s splash pool with family rest area, wellness bar, exclusive sauna world: salt room (salt bricks made of Himalayan and Parajd salt), herbal sauna, aroma sauna, infra-sauna, steam cabin, Finnish sauna and bio sauna.  Outdoor Pool: Sesonal opening hours: June 1. – September 1.

Silent Zone – Thermal & SPA: adult-friendly thermal water spa (an oasis of undisturbed, relaxed relaxation, exclusively for our guests over the age of 16), two separate thermal thermal pools with a total of 60 m2, Turkish steam, infrared sauna, tepidarium

Services for children
Providing baby accessories: baby cot, travel cot, baby bathtub, highchair
Play-corner, playground, bicycle rental (children and adult bicycles)
CaramellA Kids Club: animation for children

SPA

We would like to inform our Guests that they can make an appointment in advance for various treatments and massages by phone at 06 94 558 030 or by e-mail at sparecepcio@caramell.hu.

CARAMELL MEDICAL CENTER

We would like to inform you about our newly opened health centre, about Caramell Medical Centre. To make an appointment in advance for medical examination und physiotherapy by phone at +36 94 558 030, +36 30 511 9339  or by e-mail at medical@caramell.hu.

Special diet

For guests with food allergies and food intolerance, our hotel’s selection contains milk-, egg-, soy- and gluten-free dishes.

Our professional colleagues will assist you in serving the dishes.

If you would like to order a special requirement menu, please contact our colleague via email at info@caramell.hu upfront.

Payment terms

Reservations can be made with a 50% deposit payment (per room) Confirmations become valid and binding when the deposit is duly received by the hotel, by the deadline indicated in the confirmation sent. The hotel issues a deposit invoice for all deposits received. Our package prices are exclusive of the applicable tourism tax. 

Price discount for children

• 0- 2,99years: no charge applies (half board)
• 3-5,99 years: 70% discount on the adult price (half board)
• 6-11,99 years: 40% discount on the adult price (half board)
• 12-15 years: 20% discount on the adult price (half board)

The discounted rates for children can be utilised for a total number of children equaling the number of adults booked into the same room.
If a room is used by one adult and one child, a single supplement will be charged for the room, and the applicable child rate (up to age 12) shall be applied.

Other conditions
Check-in: from 3 pm onwards on the arrival date.
Check-out: by not later than 11 am on the date of departure.

Turist tax is not included in our rates, 550 HUF/person/night – from 18 years, payable locally.

We retain the right to change the prices published.

Cancelation terms

In case of cancellation of the reservation during the penalty-free period, we charge an administration fee, which is 7% of the paid amount, but min. EUR 30. We have 14 days for the return according to the law. We will refund the amount minus the administration fee, for which we will issue an invoice.